Terms of Service / Conditions– All message senders must have compliant Terms & Conditions made available to their consumers/recipients. The page must contain the following details:
Brand name – Company name which is your DBA name not legal company name
Text Message cadence – Types of messages the consumer can expect to receive
Message frequency disclosure and cost disclosure “Message and data rates apply” & “Message frequency varies”
Customer care contact information – Text HELP for help, with a number or contact info@cloudinfrait.com for support, etc.
Clear steps on how a user would “opt-out” of your Opt-out information organizations text messaging and advice, once opted out, that NO FURTHER MESSAGES WILL BE SENT